Issues Creating and Loading Tests

Incident Report for TrueLearn

Resolved

We have resolved the issue and our team is currently monitoring the system. If you continue to experience any issues or have any questions, please reach out to TrueLearn Support (support@truelearn.com). We apologize for the inconvenience and appreciate your patience.

Posted Jan 13, 2020 - 09:51 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 13, 2020 - 09:38 EST

Identified

Our team is investigating issues with users having difficulty creating and loading previously created tests. Please be patient as we work to resolve the issue as quickly as possible.

Posted Jan 13, 2020 - 09:16 EST

This incident affected: Member/Learner Portal, Faculty/Admin Portal, and Mobile App.